Hi...i am a new user here. As per my understanding It could be a software issue. We're you able to get your firmware installed. Does everything else work as expected? Could also be a belt tension issue. Probably too tight if that is the problem. Could be stepper drivers need their voltage turned up. Could also be that your wheels on the gantry are too tight. Does it move freely when every thing is turned off?
I have settled with the "Moski" CNC 1310 as it features direct drive and 10mm Aluminum components.. although for all intents its the "Deluxe" Eleksmill. This features an M3 thread in the top support plate. I have purchased the Eleksmaker 2500mW Laser, found a similar issue in terms of securing the laser.
There is a little margin around the mount, I have simply shimmed this with thick card to center it and made reference marks on the Y-Axis table to ensure its centered.
Remember any slight movement will throw out any precision etching.
I had the same issue until I realized I'd connected the Y axis Stepper motor to the wring connector on the Controller board. Once I switched to the connector nearest the X axis, a shown in the included picture.
Hello, yes, I do believe that the machine is connected , i did follow the installation instructions and recieved the relevant messages that the installation was a sucess etc etc , im not sure if i need to reload the software , any more suggestions ?