Missing parts in order
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Hi! I have a missing part in my order particularly the connector from the circuit board to the y-axis. Has anyone encountered the same issue? Please help.
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@venus Do you mean the cable, or the driver for the Y-axis?
I'm sure Z will be along to resolve it for you.
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Hi! Thank you for your reply. I am referring to the cable. I hope I get it resolved.
I had to wait more than one month to get my item since it was intercepted by customs, now, getting an incomplete set is really discouraging.
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@venus @EleksMaker-Customer-Service @EleksMaker-Z
I will tag them for you, another option would be to order a replacement cable from banggood if you are in the EU or US (as they can likely ship from their local warehouse and should only take a few days).
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@Zax I wish my situation were as easy as in the US but I am based here in the Philippines.
An after sales agent of Banggood contacted me today for clarification. I hope this gets settled fast. I was already looking forward to use it as soon as I ordered it. Now, I just want to get it working so people stop telling me "I told you so."
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