I had problem with the laser in my EleksMill from the start, it worked like 5 seconds and then it stopped working. I contacted the Banggood support that answered after two weeks with strange questions and asked me to send a film showing that it wont Worked. I did so end after another two weeks I asked what happened and they asked me to send the movies again. I did so and again no answer again. I was sending another mail regarding whats happening and still no answer. And after another 3 weeks I get a mail saying: To bad, its out of warranty.
How the heck could it be out of warranty when I reported it to be faulty after 2 weeks?
Banggood has now stopped answering.
Can't say this is good for you company. If anyone ask me what I think about the product I'm sorry but I know what I will tell them.
I hope that you really soon chooses another distributor of your products.
A very dissatisfied customer