@mokksha_art EleksCAM is obsolete software and not supported. T2Laser works great with the EleksDraw and has features like pen changes for different colors. You can import a DXF (vector) from Inkscape or other CAD / drawing software and it's possible to make much more fluid designs using my optimizer.
@Zax double-checked all connections and as mentioned before it works "sometimes" so there is no electrical problem. I am not going to replace a brand new device I have just bought. Need an Eleksdraw representative to step in here. This is ridiculous.
@mjlandeta Any Nano will work, look for one that includes the boot loader so you can just upload firmware and has a genuine ATmega328p chipset. I've used Geekcreit, Hi Let Go and Sainsmart brands, all worked great and are cheap.
@Fadi Your machine is not correctly setup. T2Laser is trial software, meaning it is free to install and evaluate but you pay a registration fee if you want to continue using it ($39.95 when purchased from the trial, this includes all updates and support). Yes T2Laser fully supports servo motors, and any other machine using Grbl firmware.
@arunodhayan The specs list working area as 280mm*200mm and show it supports laser and draw, so it would seem the link I provided answers your question. Banggood is their reseller, I don't know where else you can purchase.
What do you want the machine for? You may be better getting a cartesian laser and adding the draw module, these are much better for raster engraving and work just as well for drawing - more common configuration.