hi，please follow here:
but , infact, we already send out about over 100 PCS new controller board for KS order , and is almost free upgrde , i think we didnt do something wrong, we knew the first KS gen have some bugs, but we constantly upgrade new hardware and new software .
now elekstube dont need pc anymore , you can adjust time and color with side button , and we send new board and extra side button board for cost price.
i think maybe my crew missed your email , i am sorry . could you please send email to email@example.com again ? just with what you need, like new led boards and new mother board, i think my crew will help you fix this this time. please give us a chance to help you , thx
best regards ,
@EleksMaker-Z Nice to know you care!!
but i think maybe your problem is your 6050 machine use benbox firmware at once, and the settings will goes wrong,maybe you can try our eleksrom soft to rewrite the setting, maybe it can works
@Csikker if you leds goes dead , why dont ask us for free new leds?
and we use the best quality WS2812 and will test all before shiped out, and if it broken during transport , we will free change any broken parts , so , i cant understand your situation , sry~
60 50 is not our machine , so i wont support anything about this kind of mechine, sry.
it use very low quality ， so , is a sad story.
@firewirehn we nerver sell this kind of machine, they are low fake one.
i dont know if that is true 7 watt , but , yes , it use diffrenet port of our laser, so i dont know how to connect it with our baord
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