software outline mode not generating

  • so I downloaded the software and love how it engraves. but the problem is the outline mode. When I want to cut and engrave I first put an image of the what I want and engrave. and later, added the image and selected the outline mode. It then doesn't generate. May I know why this is, please. I'm using V3.1 version from online. I use it for my laser which I bought off aliexpress. It would be great if this software works for me cause it's pretty straight forward then. Thanks

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