Faulty y-axis shaft

  • Hey Eleks team,

    I got an Eleksdraw from Banggood and it came with a faulty 30 cm y-axis shaft. On one side of a shaft someone forgot to drill a screw thread. So sadly I cant assemble my product right now. Also the front and rear parts for the y-axis look like from a new production line and I was not able to find manuals on how to assemble them. 0_1506538674868_no screw thread in y axis shaft.jpg 0_1506538683429_got different parts than in assembly manual.jpg

    Would be great if you could help me. To finish assembly I would need a replacement shaft. I wrote to the Banggood service too but no answer yet.

  • ElekMaker Develop Department

    Sry , Please wait for banggood responed , we already send new one to banggood.

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