Same thing for me. Banggood gave me a new software tool to download and it worked! I assume it's the same one that VoiceMixMaster got. I'm impressed that Banggood was actually able to offer support.
Posts made by peterm
RE: Help! Image upload fail, screens blank
I have the same problem. I just tried to use the IPS Upload Tool to upload one of the pre-defined image sets. It stopped at 90% (the clock did reboot). Now all 3 image sets on the clock are blank and I can't find a way to either restore it or upload a new image set. Is there some way to reset on the clock or via the PC software? I just bought this and it seems silly to have to return it for something that seems like a software glitch.